Shipping policy
Shipping Policy
New Zealand
Most New Zealand orders arrive within 2 to 4 working days after dispatch.
Australia
Most Australian orders arrive within 5 to 10 working days after dispatch.
Processing time
Orders are usually processed within 1 to 2 business days. During launch periods, sales or public holidays, processing may take a little longer.
Tracking
Once your order is dispatched, you will receive a shipping confirmation email with tracking details.
Shipping costs
Shipping rates, free shipping thresholds and any express options are shown at checkout before you complete your purchase.
Delivery issues
If your parcel is delayed or appears lost, email info@finaste.co.nz and we will help you investigate it.