Shipping policy

Shipping Policy

New Zealand

Most New Zealand orders arrive within 2 to 4 working days after dispatch.

Australia

Most Australian orders arrive within 5 to 10 working days after dispatch.

Processing time

Orders are usually processed within 1 to 2 business days. During launch periods, sales or public holidays, processing may take a little longer.

Tracking

Once your order is dispatched, you will receive a shipping confirmation email with tracking details.

Shipping costs

Shipping rates, free shipping thresholds and any express options are shown at checkout before you complete your purchase.

Delivery issues

If your parcel is delayed or appears lost, email info@finaste.co.nz and we will help you investigate it.