Privacy policy

Privacy Policy

Last updated: 18 May 2026

At Finaste, we respect your privacy and handle your personal information in line with the New Zealand Privacy Act 2020.

What we collect

Your name, email address, shipping address, billing address and phone number when you place an order or contact us.
Order details, shopping behaviour and preferences connected to your purchase history.
Payment details processed securely by Shopify Payments and our payment partners. We do not store your full card details.
Device, browser and usage data collected through cookies and analytics tools.

How we use your information

To process and deliver your order.
To send order confirmations, shipping updates and service emails.
To provide customer support and handle returns or warranty requests.
To improve our store, product range and marketing.
To send marketing emails if you have opted in. You can unsubscribe at any time.

Who we share it with

We never sell your personal information. We only share it with trusted partners that help us run Finaste, including Shopify, payment processors, delivery partners, analytics providers and email platforms.

Your rights

You can request access to, correction of or deletion of your personal information, subject to our legal obligations. To make a request, email info@finaste.co.nz.

Cookies

We use cookies to keep your cart working, remember your preferences and understand how people use the store. You can manage cookies in your browser settings.